HCOB Banking App
Would you like to be one of those who actively use our HCOB Banking App? As a decision-maker, you can use it to conveniently check the financial status of your company and approve prepared payments from anywhere and at any time using your smartphone or tablet: You can access all your accounts via the EBICS security standard – and, if you wish, accounts at other banks too.
Mobile. Comfortable. Safe.
| Financial status | View your account information, transactions and earmarked items clearly. |
| Distributed Electronic Signature (VEU) | You can view and approve prepared orders and order details directly – within the scope of your EBICS authorizations. |
| Multi-bank capability | Access all your accounts – including those at other banks – and maintain a good overall overview of your finances. |
| Languages | Choose your own language version: We speak German, English, French, Italian and Spanish in the app and in eBanking as a whole. |
| Security | The app is protected against misuse by its modern security standards, e.g. it uses electronic signatures to approve transactions. |
How to set up your HCOB Banking App
You can download the app at any time from the Apple Appstore and Google Play.
In order to use the full range of functions of the HCOB Banking App, as a customer of Hamburg Commercial Bank please request your access data for the app from HCOB Banking App Support. Mobile EBICS access to Hamburg Commercial Bank is required to use the app.
As soon as EBICS access to Hamburg Commercial Bank has been activated in the HCOB Banking App, access to other credit institutions can be set up.
Supported platforms and devices
- Android from version 5
- iPhone and iPad from iOS 8
The apps are available here free of charge: Apple Store or Google Play
Problems with your app? Here you can find help
HCOB Banking App Support
+49 40 3333-23464
Monday to Friday 8:00 am to 5:30 pm,
except on public holidays and 24 and 31 December.
FAQs about the banking app
You can download the banking app from the Google Play Store if you are using a device with an Android operating system. If you use an Apple device, you can download the banking app from the App Store.
Check whether your operating system is up-to-date.
You can get help with questions about the banking app from our technical hotline during our service hours from 08.30 – 17.30.
Germany: 0800-3273001 (free of charge)
Abroad: +49-40 3333-23420
You can set the receipt of push notifications according to your individual needs directly in the banking app.
To do this, please carry out the following steps: Menu “More > Configuration > Manage notifications”.
You can then select the respective EBICS bank access and activate/deactivate the various push notifications.