End-to-end digitalisation of your guarantees
In cooperation with Digital Vault Services GmbH (DVS), Hamburg Commercial Bank offers secure digitalisation of the entire life cycle of your guarantee business.
Simple and efficient via a single platform
Together with DVS , we offer our customers the opportunity to digitise their guarantee business and process it via DVS’s central Guarantee Vault platform. From the application to the issuance of sureties and guarantees to the release of the guarantee – end-to-end digitalisation across the entire value chain delivers improved and faster processes, greater legal certainty and significant cost savings.
The multi-connectivity enables all parties involved, whether client, beneficiary or bank, to use the platform as a direct communication channel. Clients benefit from a simple digital application process via a web interface or API. Applications are submitted using a standardised form, and the entire life cycle of a guarantee is mapped digitally and efficiently. Thanks to real-time access, customers can keep track of their guarantee positions and credit lines at all times. Beneficiaries benefit from fast access and centralised management and overview of legally compliant, digitally stored guarantees (digital vault), while the highest security standards (ISO 27001, GDPR-compliant) ensure the protection of sensitive data. The flexibility of the portal also makes it possible to conveniently integrate unregistered beneficiaries and analogue order processes via the platform.
Benefits for our customers
- Communication channel with all participants
- Multi – connectivity with banks and insurers
- Standardized application form
- End-to-end digital lifecycle management
- Complete transparency with real time access
- Shortened processing times
- High security standards (ISO 27001, GDPR compliant)
- Integration into existing ERP-, TF-, TM-, CM-systems
Benefits for beneficiaries
- Digital safe for the original guarantee document
- No loss of physical guarantee documents
- Access for all parties involved and beneficiaries
- Central overview of all incoming guarantees
- Secure forwarding to third parties possible
- Digitalisation of existing guarantees
Digital processing of guarantees ensures faster processes and an optimised customer experience – efficient, modern and future-proof.
Four reasons for digital guarantee management
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Efficient processes
Digital commissioning, standardised workflows and smooth processing of your guarantee orders across the entire value chain.
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Overview at all times
Multi-connectivity enables all parties involved to use the platform as a direct communication channel. It also ensures a real-time overview of guarantee positions and credit lines.
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High security
End-to-end digitalisation of stored guarantees and high security standards for the platform (ISO 27001, GDPR compliant)
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Greater flexibility
Unregistered beneficiaries and analogue order processes can be conveniently integrated via the central Guarantee Vault platform.
Technology and industry expertise
The specialized Cash & Trade team uses smart, streamlined solutions to manage payment flows more effectively and efficiently. This significantly reduces the burden on corporate customers in terms of their own processes, saves money and time, and frees up resources for their core tasks: market development and actively shaping the customer experience.