Supplier Portal
Welcome to the Hamburg Commercial Bank supplier portal. Our platform offers you comprehensive support and resources to help you work with us efficiently. Here you will find all the important information and documents you need for a successful partnership.
General Information
Supplier User Guide
General
The HCOB Supplier Portal enables efficient and transparent collaboration with our suppliers. It serves as a central platform for managing all procurement activities and supports the entire Source-to-Contract process:
- Supplier Management: Suppliers can maintain and update their master data independently and use various self-service functions (e.g., document uploads).
- Tenders: Participation in Requests for Information/Quotation (RfXs), electronic auctions (e-auctions), and award procedures.
- Contract Management: Creation, editing, and negotiation of contracts directly within the portal.
All current manuals and training documents are available for download on our website – below the section titled “General Information.” Additionally, we provide Click Guides on the platform, which offer step-by-step assistance and can be found in the “Help” section.
If you need to reset your password, please click the corresponding link on the login page of the Supplier Portal. You will then receive an email allowing you to set a new password.
When logging into the Supplier Portal for the first time, you will be asked to accept the current data protection and usage terms of HCOB. Please note: Access to the portal is only possible after accepting these terms.
If you have any questions regarding the tool, the Procurement & Vendor Management Team at HCOB will be happy to assist you. You can reach us via email at: source2pay@hcob-bank.com.
Registration
Once HCOB intends to establish a business relationship with your company, you will receive an invitation email to register in the Supplier Portal. Using the link provided, you can log in and begin the onboarding process. This process is a prerequisite for being considered in tenders or contract negotiations. A detailed description of the registration process is available in the user manual, which can be found in the “General Information” section on our website.
To complete your registration, you must go through the full onboarding process in the Supplier Portal. All steps are described in detail in the user manual, available in the “General Information” section on our website.
To successfully register in the Supplier Portal, you must sign and upload the following documents:
- HCOB Non-Disclosure Agreement (NDA)
- HCOB Supplier Code of Conduct
These documents are part of the onboarding process and are mandatory for entering into a business relationship with HCOB.
The HCOB Supplier Code of Conduct defines binding minimum standards for ethical behavior, lawful business practices, and sustainable operations throughout the entire supply chain.
Yes, in order to successfully qualify as a supplier for HCOB, you must agree to the Supplier Code of Conduct.
You can easily add another contact person via your supplier profile in the portal. To do so, navigate to the “Contacts” section and select “Create contact”. The new contact will automatically receive a registration email. A detailed step-by-step guide is available in the user manual in the “General Information” section.
You can update your company master data directly in your supplier profile within the Supplier Portal – either by submitting a change request or by editing the profile directly. Please note: Any changes must be confirmed by your HCOB contact person before they become effective.A step-by-step guide is available in the user manual in the “General Information” section.
Any questions?